Information We Collect

When you visit our website, we automatically collect certain information about your device, including your browser type, IP address, time zone, and cookies installed on your device. We also collect information about the pages you view, the products you browse, and how you interact with our site. We refer to this as Device Information.

When you place an order, we collect your name, billing and delivery address, email address, telephone number, and other details relevant to fulfilling your purchase. We refer to this as Order Information.

We use secure third-party payment gateways to process payments, meaning we never store your banking or card details on our website.

Mailing List

If you choose to join our mailing list, we will ask for your name and email address. You can subscribe through the form on our website or by checking the subscription box at checkout. You may unsubscribe at any time using the link at the bottom of any email, or by contacting us directly at contact.mahalo108@gmail.com.

Cookies

A cookie is a small file placed on your device that helps us understand how visitors use our site. Cookies allow us to analyse traffic, remember your preferences, and improve your browsing experience.

We use traffic log cookies for statistical analysis only; this data does not identify you personally and is not shared beyond what is described in this policy.

You can choose to accept or decline cookies through your browser settings. Declining cookies may affect your experience on our site.

How and Why We Use Your Information

We use your Order Information to:

  • Fulfil and process your orders, including payment, shipping, and confirmations
  • Communicate with you about your order
  • Detect and prevent fraud or security risks
  • Send you updates and promotions, if you have opted in to our mailing list

We use Device Information to help us understand site performance and to protect against fraudulent activity.

Legal basis for processing: we process your personal data on the basis of contractual necessity (to fulfil your order), consent (for marketing communications, which you may withdraw at any time), and our legitimate interest in operating and improving our website.

Sharing Your Information

We share your personal information only with the following third parties, and only as necessary to operate our business:

  • Google Analytics — helps us understand how customers use our website. You can read Google's privacy policy here, or opt out here.
  • Meta (Facebook/Instagram) Ads — where applicable, we may use Meta's advertising tools to reach customers with relevant promotions. You can manage your ad preferences through your Meta account settings.

We may also disclose your information where required to comply with applicable law, or to protect our legal rights.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting obligations.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you
  • Request correction or updating of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at contact.mahalo108@gmail.com.

If you believe your data protection rights have not been respected, you also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority, at www.dataprotection.ie.

Changes to This Policy

Mahalo Stone may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: contact.mahalo108@gmail.com
Address: 23 Temple Ln S, Temple Bar, Dublin 2, D02 HP52, Irlanda